We are often asked how a business or an individual becomes a client and what they need to think about before they appoint Moore Stephens to act for them or their business.
Making first contact
As you are already browsing our website, the easiest way is to Contact Us and provide a few basic details so that we can get in touch with you. We will then call you to establish some key facts about the issues you are facing and to arrange an initial meeting. Or contact your nearest Moore Stephens'office through the International page, where a partner or senior member of staff will be pleased to talk to you.
Who will look after my affairs?
Every client is assigned a client liaison partner/director who will oversee the provision of services and advice to you. That partner will usually be present at the initial meeting, although you may find you are introduced to additional partners, as your needs may dictate the specialist skills of someone else within Moore Stephens.
How do you charge for your services?
At the outset, we will explain how we charge for our services, and we will, wherever it is possible, pre-quote a fixed fee, or provide you with an estimate of the anticipated costs.
I already have an accountant - does this make a difference?
Yes it does. If you wish to change accountants then it is a simple process, but we do have to follow some professional courtesies which involves us writing to your previous accountant to confirm that there are no professional reasons why we should not act for you. This is generally a formality and your outgoing accountant will usually provide us with any relevant information about your affairs to make the changeover as smooth and as straightforward a process as possible for you.
Do I need any references to become a client?
We will need to complete our know your client procedures.